What can VoIP do for my business?

Voice over Internet protocol (VoIP) is rapidly becoming the standard for voice communications, replacing voice TDM (time division multiplexing) technology. VoIP combines the two traditional voice and data networks into one network. However, both voice and data networks will exist concurrently for a number of years as enterprises start to change their approach to voice communications. In simple terms, VoIP involves converting voice signals into data packets, which are then encased in an IP packet for transmission over an IP/TCP network. This allows for a convergence of voice and data traffic on a single network both locally and wide-area.

VoIP's greatest benefit is its potential to accommodate business trends, increase business capabilities, and facilitate applications that can be tailored to your organization's needs.

Here are just a few specific examples:

Savings.

VoIP offers new applications that increase productivity and reduce business costs. You may make local and long distance calls to your other corporate locations over your existing data network. In addition, all major carriers are moving to VoIP, so you may use carrier public IP networks. For additional benefits, see this page.

Convenience.

With IP telephones connected to a PBX, users can determine and manage features such as call forwarding, messaging, and voicemail from a web-based portal.

Reliability.

VoIP networks are becoming as dependable as the public switched telephone network. Carriers are now using advanced technologies such as MPLS to transmit enterprise voice and data calls.

VOIP allows you to plan more robust networks where call processing can have a back up location in the event that the primary location is lost.

Contact TelTech for a free consultation. E-mail us at info@teltechcs.com or call 917-439-8202.